Frequently Asked Questions
Shipping, returns, sizing, and everything else you might want to know
Standard shipping takes 5–7 business days after 1–2 business days of handling, so 6–9 business days total to addresses in the contiguous United States.
Yes — free Standard Shipping on all U.S. orders over $75. Orders under $75 ship Standard for a flat $6.99.
Yes, via Standard Shipping. Delivery to AK/HI takes about 7–14 business days, and these orders are not eligible for the $75 free-shipping threshold — a flat rate applies at checkout.
Visit our Track Order page and enter the email and order code from your confirmation email to see live status.
We accept PayPal, Visa, Mastercard, American Express, and Discover, all processed securely through PayPal — we never see or store your full card number.
Yes. Every transaction runs through PayPal with SSL encryption, and no card details are ever stored on our servers.
We accept returns within 30 days of delivery for items that are unworn since you received them and in the same condition they were shipped in. See our Return Policy for the full process.
Because every piece we sell is one-of-a-kind, we can't offer direct exchanges. Return your item for a refund or store credit, then place a new order for a different piece before it sells.
Once we receive and inspect your return, we process refunds within 2 business days, and funds typically post to your original payment method within 5–10 business days.
Email us within 7 days of delivery at support@recoveringhipster.us with photos of the damage. We'll send a prepaid return label and issue a full refund or replacement at no cost to you.
Orders can be cancelled or modified within 2 hours of placement, before we begin packing. After that, email us immediately and we'll do our best to catch it before it ships.
Right now we ship within the United States only, including Alaska, Hawaii, and U.S. territories.
Because vintage sizing runs differently from modern sizing, we skip the original tag size and list true flat measurements (chest, waist, hip, length) for every garment. Compare those numbers to a similar item already in your closet for the most accurate fit.
Always check the specific care notes on each listing first, since fabrics vary — but as a general rule, hand wash or use a gentle cycle in cold water for knits and rayon, dry clean wool coats and tailored pieces, and air dry everything flat or on a hanger rather than in a machine dryer, which is hard on aged fibers.
Every item is inspected and measured by hand before listing, and we note its honest condition — from gently worn with no flaws to well-loved with visible character like fading or a repaired seam — right in the product description, so there are no surprises.
Online prices are firm to keep things fair for every customer, but if you're local and shopping in person at ${ADDR}, feel free to ask about bundle pricing on multiple pieces.
We do buy and trade for select pieces that fit our curation — 1960s–1990s garments in good condition. Email us photos and measurements at support@recoveringhipster.us and we'll let you know if it's a fit for the shop.
Because every item is one-of-a-kind, we don't offer traditional wholesale, but if you're a stylist or shop looking to source a curated group of pieces, email us and we'll see what we can put together.
Since each piece is truly one-of-a-kind, once it's sold it's gone for good and won't be restocked. We recommend completing checkout quickly once you've added a piece to your cart.