Shipping Policy
Order Cut-Off Time
Orders placed before 12:00 PM ET on a business day are typically packed and ready to ship the same day. Orders placed after the cut-off, or on weekends and holidays, are processed the next business day.
Handling Time
Because every item is one-of-a-kind and hand-checked before it leaves our Colfax Ave storefront, please allow 1–2 business days for handling before your order ships.
Estimated Delivery by Shipping Method
| Service | Handling | Shipping | Total Delivery | Price |
|---|---|---|---|---|
| Standard Shipping | 1–2 business days | 5–7 business days | 6–9 business days | FREE on orders $75+ · $6.99 otherwise |
| Express Shipping | 1–2 business days | 2–3 business days | 3–5 business days | 2.99 |
| Overnight Shipping (FedEx Priority) | 1 business day | 1 business day | 2 business days | $24.99 |
Tax Policy
We do not charge sales tax. You pay 0% sales tax ($0.00) on every order.
Order Tracking
As soon as your order ships, you'll receive an email with a tracking number. You can also check your order status any time on our Track Order page using your email and order code.
Alaska & Hawaii
We ship to Alaska and Hawaii via Standard Shipping. Delivery to AK/HI generally takes 7–14 business days, and these orders are not eligible for the $75 free-shipping threshold — a flat rate applies at checkout.
Address Accuracy
Please double-check your shipping address before submitting your order. We are not responsible for packages delayed or lost due to an incorrect or incomplete address entered at checkout. Contact us right away at support@recoveringhipster.us if you notice an error — we can often correct it before the label prints.
Damaged or Lost Packages
If your package arrives damaged or never arrives within the estimated delivery window, email support@recoveringhipster.us with your order number. We'll work with the carrier and make it right with a replacement or full refund.
Questions?
Email support@recoveringhipster.us — we respond within 1–2 business days.